Fat Pig Farm Shop Terms and Conditions

Welcome to Fat Pig Farm Shop, a Cornwall-based marketplace supporting farmers and growers. We are committed to offering a high-quality, transparent, and supportive environment for both our customers and vendors. Please read our Terms and Conditions carefully.

Introduction

By using our website, you support small businesses and farmers, contributing to a better future for agriculture. For a smooth and enjoyable shopping experience, these terms and conditions outline your rights and responsibilities while using our platform.

1. Responsibility and Support

1.1. Eligibility: Users must be at least 18 years old to access and use the Website.

1.2. Agreement: By using this website, users agree to comply with these Terms and all applicable laws and regulations.

1.3. Account Security: Users are responsible for keeping their account credentials safe and confidential.

2. Multivendor Marketplace

2.1. Marketplace Structure: Fat Pig Farm Shop operates as a multivendor platform and hosts products from three different suppliers. Each vendor manages their own product listings and sales.

2.2. Vendor-Consumer Relationship: We facilitate the connection between vendors and customers but are not directly involved in transactions.

2.3. Dispute Resolution: If you have any issues with a product, such as quality or suitability, please contact the vendor directly for resolution. For any problems regarding returns or other issues, feel free to reach out to us at [email protected].

3. Ordering and Payment

3.1. Order Confirmation: Orders placed on Fat Pig Farm Shop represent a contract between you and the respective vendor.

3.2. Payment Processing: Payments for your orders are processed securely through our payment gateway.

3.3. Pricing: Prices are set by individual vendors and are subject to change without prior notice.

4. Delivery and Returns

4.1. Delivery: Delivery responsibility lies with the respective vendor. Please refer to the individual vendor’s shipping and delivery policies for detailed information.

4.2. Returns and Refunds: Return policies are managed by the vendor. Please contact the vendor directly for assistance with returns. For any issues, you can always email [email protected].

5. Intellectual Property

5.1. All content on this website, including text, images, and logos, is the property of Fat Pig Farm Shop and is protected by copyright and intellectual property laws.

5.2. Any reproduction or distribution of content requires prior written consent from Fat Pig Farm Shop.

6. Limitation of Liability

6.1. Fat Pig Farm Shop is not liable for any damages arising from the use of this website or any products sold by vendors, to the extent permitted by law.

7. Governing Law

7.1. These terms are governed by the laws of England and Wales.

8. Customer Service and Contact Information

8.1. Questions or Concerns: For any issues regarding our platform, products, or services, please email us at [email protected].

8.2. If you experience any issues with products or require assistance with returns, please contact us via the same email. We are here to support you and ensure a positive experience.