TERMS AND CONDITIONS

TERMS

Positive Note on Fees:

At Fat Pig Farm Shop (UK), we’re committed to supporting farmers and growers while keeping our platform accessible and fair. Our fees are transparent and designed to sustain the website’s functionality while assisting small businesses without overburdening them.

We’ve opted to use Stripe as our primary payment method due to its lower transaction charges, ensuring that our vendors can maximize their earnings. Our fees consist of a flat 5% charge for most sales categories, with bulk sales and agricultural machinery incurring a reduced 0.8% fee. These charges are only applied after a successful sale, helping to cover website maintenance, domain costs, plugins, and overall support for the farming community.

0.8% Fees for Agricultural Machinery and Bulk Sales:

At Fat Pig Farm Shop, we understand the importance of keeping transaction charges low, especially for bulk sales and agricultural machinery. To minimize these costs, we’ve implemented a reduced fee of 0.8% for transactions involving agricultural machinery and bulk sales.

Additionally, to further reduce transaction charges, payments for these specific categories are processed via BACS (Bankers’ Automated Clearing Services), ensuring a direct transfer of funds between bank accounts without incurring additional fees associated with payment gateways.

By offering this reduced fee structure and utilizing BACS for payment processing, we aim to support vendors in maximizing their earnings while facilitating fair and cost-effective transactions within the agricultural sector.

If you have any questions or require further clarification regarding our fee structure or payment methods, please don’t hesitate to contact us at [email protected].

Introduction

Welcome to Fat Pig Farm Shop, a Cornwall-based initiative dedicated to empowering farmers and growers. By engaging with our website, you’re contributing to this noble cause while enjoying high-quality produce. To ensure a seamless experience for all users, we’ve established clear and fair terms and conditions.

Responsibility and Support:

Use of the Website: 1.1. Users must be at least 18 years old to access the Website. 1.2. By accessing the Website, users agree to comply with these Terms and all applicable laws. 1.3. Users are responsible for maintaining the confidentiality of their accounts and passwords.

Multivendor Marketplace: 2.1. Fat Pig Farm Shop operates as a multivendor marketplace connecting independent Vendors with customers. 2.2. We facilitate transactions between Vendors and customers but are not party to these transactions. 2.3. Any disputes regarding product quality, safety, or suitability should be resolved directly with the Vendor.

Ordering and Payment: 3.1. Orders constitute a contract between the user and the respective Vendor. 3.2. Payment details are securely processed through our payment gateway. Fat Pig Farm Shop deducts its fees, which include a 5% fee  completed sale, before remitting the remaining amount to the Vendor. 3.3. Prices are set by Vendors and may change without notice.

Delivery and Returns: 4.1. Delivery responsibility lies with the Vendor. Refer to Vendor policies for shipping and delivery details. 4.2. Returns and refunds are subject to the Vendor’s policies. Contact the Vendor directly for assistance.

Intellectual Property: 5.1. All website content is the property of Fat Pig Farm Shop and is protected by copyright and intellectual property laws. 5.2. Reproduction or distribution of website content requires prior written consent.

Limitation of Liability: 6.1. Fat Pig Farm Shop excludes liability for damages arising from website use or products sold by Vendors, to the extent permitted by law.

Governing Law: 7.1. These Terms are governed by the laws of England and Wales.

Fees Adjustment: 8.1. Fat Pig Farm Shop reserves the right to adjust its fees, including transaction charges, at any time without prior notice. Notice of fee adjustments will be provided on the website.

Location Searches and Contact Information: 9.1. By using our website, you agree to the use of location searches for improved user experience and personalized results. 9.2. For inquiries or concerns about these Terms or the Website, contact us at [email protected].